Shipping policy

Shipping Policy

Processing Time Due to the custom nature of our products, please allow 6-8 weeks for processing your order. This time frame may vary during peak seasons or for more complex designs.

Shipping Methods and Times Once your order is processed, it will be shipped via USPS, UPS, or FedEx depending

Domestic Shipping: Typically takes 2-5 business days.

Shipping Costs Shipping costs are calculated based on the weight and destination of your order. You will see the exact shipping cost at checkout.

Order Tracking Once your order ships, you will receive a tracking number via email. You can use this number to track the progress of your shipment on the carrier's website.  

Lost or Damaged Packages We are not responsible for lost or damaged packages once they have been shipped. However, we will work with the shipping carrier to resolve any issues. Please contact our customer service team immediately if you have any concerns about your order.   

Please note:

• We cannot guarantee specific delivery dates, especially during peak seasons or for international orders.

We appreciate your patience and understanding as we create your custom piece of jewelry.