Returns

No Returns, No Regrets

Each En Sanctum piece is made for you. Not pulled from a shelf. Not mass-produced. Because of that, we do not offer returns or refunds unless something arrives damaged.

If Something’s Wrong

If your piece is damaged during shipping, contact us within 3 days of delivery. Include photos of the piece and the packaging. We’ll make it right—either with a repair, a remake, or a refund depending on the situation.

Exchanges

We don’t offer exchanges. If you’re unsure about sizing or details, contact us before ordering. We’re happy to help you get it right the first time.

 

 

These pieces are personal. If you ever feel like something’s wrong with what you received, reach out. We’re not here to hide behind policies—we’re here to make things right.